The University’s new Student Services Centre is now open. The facility – which brings together a number of support services and teams under one roof – is located at the New Museums Site in the heart of Cambridge.
The University’s new Student Services Centre is now open. The facility – which brings together a number of support services and teams under one roof – is located at the New Museums Site in the heart of Cambridge.
Our students can now access support and advice on a range of issues at a single location in the centre of Cambridge, where staff can offer a much more integrated service
Alice Benton, Head of Education Services
Part new build and part renovation of existing listed buildings, the centre houses the Cambridge Admissions Office, the Cambridge Centre for Teaching and Learning, the Cambridge Trust (relocating later in the summer), the Careers Service, the Disability Resource Centre, Education Quality and Policy Office, Student Operations (comprising the International Students Office, the Office of Student Complaints, Conduct and Appeals, and the Student Registry), and the University Counselling Service.
Alice Benton, Head of Education Services, said: “Our students can now access support and advice on a range of issues at a single location in the centre of Cambridge, where staff can offer a much more integrated service.
“Good student support underpins academic success and a great student experience - and the University is committed to providing an equally positive experience to all.”
Around 250 members of staff have relocated to the centre – part of the North Range of Buildings development – which features a dedicated visitor reception and information point, purpose-built counselling room and space for workshops and group activities. There is also an improved careers resource area, and flexible space for examinations, training and events, as well as meeting rooms and office space.
The centre, which officially opened on 25 April, includes part of the old Cavendish Laboratory and Arts School and a new building on the site of the old Exam Halls.
The reception will open 8.30am-5.30pm Monday to Friday, although individual services may also operate outside of these hours. Access will temporarily be through the arch on Downing Street/Pembroke Street.
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